Returns & Refunds

Returns & Refunds

Returns & Refunds

We want to make the return process as smooth as possible. That’s why we offer free returns on all purchases.

  • The shipping cost for your first return is covered by us.

  • Items can be returned within 14 days of receiving your order.

  • Include any accessories or extras that came with the product

Return Conditions

Return Conditions

Return Conditions

To be eligible for a return, items must:

To be eligible for a return, items must:

  • Be in original condition, unworn, unwashed, and unsoiled

  • Be returned with all original labels, tags, and packaging

  • Include any accessories or extras that came with the product

Important Notes

Important Notes

Important Notes

Due to hygiene considerations, the following items are non-returnable and non-refundable: bras, panties, bodysuits, stockings, garters, chokers, and bondage accessories. All sales of these products are final.

Online purchases cannot be returned in-store, and in-store purchases cannot be returned online.

Please reach out to our Customer Care team at hello@auslndr.com to receive the RMA form and the return shipping address.