We want to make the return process as smooth as possible. That’s why we offer free returns on all purchases.
The shipping cost for your first return is covered by us.
Items can be returned within 14 days of receiving your order.
Include any accessories or extras that came with the product
Be in original condition, unworn, unwashed, and unsoiled
Be returned with all original labels, tags, and packaging
Include any accessories or extras that came with the product
Due to hygiene considerations, the following items are non-returnable and non-refundable: bras, panties, bodysuits, stockings, garters, chokers, and bondage accessories. All sales of these products are final.
Online purchases cannot be returned in-store, and in-store purchases cannot be returned online.
Please reach out to our Customer Care team at hello@auslndr.com to receive the RMA form and the return shipping address.